Shipping and Returns

Shipping Cost

FREE Shipping on all growth charts AND orders over $49 total.

We offer a Flat Free Rate of $5.25 on all orders shipped to US Destinations including Hawaii and Alaska.

 
Shipping Times

Mom Approved ships orders within 1 week, personalized items may take up to three weeks depending on complexity.

We try to maintain inventory on all our items. However, from time to time we may experience the need to place some items on back-order.



Return/ Refund Policy

1. Circle the item(s) for return on your Invoice/ Packing Slip and describe your reason for return/ exchange.  Personalized items cannot be returned.

2. Mail item(s) for return with the Invoice/ Packing Slip included to address below.  We suggest you insure your pkg (we do not offer return labels or postage at this time).

Mom Approved, Inc.
Attention: Returns Department
P.O. Box 260061
Hollywood, Florida 33026
 

3. Upon receipt of your return items, we will credit your account less 15% processing, handling, restocking fee.  Refunds will be processed in 8-10 business days and may take 3-6 days to post to your account. Shipping costs are non-refundable.

4. Items to be returned must be received within 30 days of the date your order shipped from us.  Any items received after 30 days will receive a site credit, anything returned after 60 days will be shipped back to the customer at their expense. 

5. Refunds can only be issued to your original payment method or in the form of site credit.

6. Shipping is non-refundable, except in cases where we have made a shipping error.  Please contact us via e-mail before returning item. 

7. Items must be in new, unworn, unused condition with tags attached (were applicable).